Terms of service

Overview

This website is managed by Dear Hobbies. Throughout this document, the terms “we,” “us,” and “our” refer to DearHobbies. By browsing this website, using our tools, or interacting with the services we provide, you acknowledge that you understand and agree to the terms, conditions, policies, and notices outlined here.

By accessing our website or making a purchase, you are engaging in our “Service” and agree to be bound by these Terms & Conditions (“Terms”). These Terms also include any additional rules, guidelines, or notices mentioned or referenced within this document. These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and content contributors.

Please read these Terms & Conditions carefully before using our website. If you access any part of this site, you are agreeing to abide by these Terms. If you disagree with any of the provisions listed here, you must not use this website or any of its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms alone.

Any new features, updates, or tools added to the store will also be governed by these Terms & Conditions. You may review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting revisions to this page. You are responsible for reviewing this page periodically for changes. Continued use of the website after updates are posted constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the platform that enables us to offer our products and services to you.

Section 1 – Online Store Terms:

By agreeing to these Terms, you confirm that you are at least the legal age required in your region, or that you have received consent from a parent or guardian to allow any minor dependents to use this site. You agree not to use our products or services for illegal or unauthorized purposes, and you agree not to violate any laws in your jurisdiction, including copyright laws.

You also agree not to transmit worms, viruses, or any form of destructive code through our website.

Any violation of these Terms will result in immediate termination of your access to our Services.

Section 2 – Definitions & Business Days:

Business Days: Monday through Friday, excluding public and bank holidays in the United Kingdom.

Within these Terms, the term “Service” refers to all website features, tools, and resources provided by DearHobbies. The words “you” and “your” refer to any individual who accesses, browses, or completes transactions on our website.

Section 3 – General Conditions:

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve transfers across networks or adjustments to meet technical requirements of various networks or devices. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, or access to the Service, without prior written permission from us.

Headings used in this agreement are included for convenience only and shall not affect the interpretation of these Terms.

Section 4 – Accuracy, Completeness, and Timeliness of Information:

We are not responsible if information available on this website is inaccurate, incomplete, or outdated. All content on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

The website may contain historical information that is provided for reference and may not reflect current conditions. We reserve the right to modify or update content at any time, but we are under no obligation to do so. You agree that it is your responsibility to monitor changes to our website.

Section 5 – Modifications to the Service and Prices:

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We are not liable to you or any third party for any modifications, price adjustments, suspensions, or discontinuations of the Service.

Section 6 – Products or Services:

Certain products or services may be available exclusively through our online store. These may be offered in limited quantities and are subject to return or exchange policies outlined in our Refund Policy.

We make every effort to display accurate colors and images of our products, but we cannot guarantee your monitor will accurately reflect these colors.

We reserve the right to limit product or service sales to specific individuals, geographic regions, or jurisdictions. This right may be exercised on a case-by-case basis.

We may limit product quantities and reserve the right to change product descriptions or pricing at any time without notice. We may discontinue products at any time. Any product or service offer is void where prohibited by law.

We do not guarantee that products, services, or other material purchased will meet your expectations, nor do we guarantee that any issues within the Service will be corrected.

Section 7 – Accuracy of Billing and Account Information:

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, or billing/shipping address.

If we modify or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of purchase.

We may restrict or block orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, current, and complete purchase and account information. You agree to promptly update your information, including email and credit card details, to ensure successful order processing and communication.

For more information, please consult our Refund Policy.

Section 8 – Optional Tools:

We may offer access to third-party tools that we do not monitor, control, or manage.

You acknowledge that such tools are provided “as is” and “as available,” without any warranties or conditions. We are not responsible for any outcomes or liabilities resulting from your use of these optional tools.

Your use of optional third-party tools on this website is entirely at your own risk. You must ensure that you understand and agree to the terms under which these tools are provided by the relevant third-party providers.

In the future, we may introduce new services or features to the website. These additions will also be governed by these Terms & Conditions.

Section 9 – Third-Party Links:

Some products, services, or content available on our website may include materials provided by third parties.

Third-party links may direct you to websites we do not operate or control. We are not responsible for examining or evaluating the content or accuracy of those websites and do not assume any responsibility for third-party materials, websites, or services.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, or content available through third-party websites.

You are responsible for reviewing and understanding third-party policies before engaging in any transaction. Complaints or concerns regarding third-party products should be directed to the relevant provider.

Section 10 – User Comments and Submissions:

If you submit content to us—whether requested or voluntarily—such as ideas, suggestions, proposals, or creative material (“comments”), you agree that we may use, edit, copy, publish, distribute, or otherwise utilize your comments without restriction at any time.

We do not have any obligation to maintain comments in confidence, compensate you for them, or respond to them.

Although we may monitor or edit content, we are not required to do so. We may remove content that we consider unlawful, harmful, offensive, defamatory, or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party, including intellectual property, privacy, or personal rights. Your comments must not contain abusive, obscene, hateful, or malicious material. You must not impersonate others or mislead us regarding the origin of your comments.

You are solely responsible for the content and accuracy of any comments you submit. We assume no liability for comments posted by you or other users.

Section 11 – Personal Information:

Any personal information you provide through our store is governed by our Privacy Policy.

Section 12 – Errors, Inaccuracies, and Omissions:

Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct errors, update information, or cancel orders if any information in the Service or on the website is inaccurate. We may do so at any time without prior notice, even after an order has been submitted.

Section 13 – Prohibited Uses:

You are prohibited from using the website or its content for any of the following purposes:

  • (a) engaging in unlawful activities;
  • (b) encouraging others to participate in unlawful acts;
  • (c) violating any laws or regulations;
  • (d) infringing upon our intellectual property or that of others;
  • (e) engaging in harassment, discrimination, or abusive behavior;
  • (f) submitting false or misleading information;
  • (g) transmitting malicious code or viruses;
  • (h) collecting personal data from others without consent;
  • (i) engaging in fraudulent, deceptive, or harmful behavior;
  • (j) distributing obscene or immoral content;
  • (k) bypassing or interfering with security features of the website or related platforms.

We may terminate your use of the Service or any related website for violating any prohibited uses.

Section 14 – Disclaimer of Warranties and Limitation of Liability:

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

You agree that Dear Hobbies will not be held liable for any claims, losses, damages, liabilities, or expenses arising from your use of the website or breach of these Terms.

Section 15 – Indemnification:

You agree to indemnify, defend, and hold Dear Hobbies and our partners, affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers harmless from any claims or demands—including legal fees—arising from your breach of these Terms or violation of any law or third-party rights.

Section 16 – Severability:

If any part of these Terms is deemed unlawful, void, or unenforceable, that portion will be enforced to the maximum extent permitted by law, and the unenforceable portion will be considered removed from these Terms. This does not affect the validity of the remaining provisions.

Section 17 – Termination:

Obligations and liabilities incurred before termination will survive the termination of this agreement.

These Terms remain in effect unless terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing use of the website.

If we believe you have violated any part of these Terms, we may terminate this agreement without notice and deny access to our Services. You will remain responsible for any outstanding obligations up to the termination date.

Section 18 – Entire Agreement:

Failure to enforce any right or provision in these Terms does not constitute a waiver of that right.

These Terms, together with any additional rules or policies posted on the site or relating to the Service, represent the entire agreement between you and Dear Hobbies. They supersede all previous agreements or communications, whether written or oral.

Section 19 – Governing Law:

These Terms & Conditions and any separate agreements under which we provide services will be governed by and interpreted in accordance with the laws of England and Wales. Any disputes may be brought before the courts of England and Wales.

Section 20 – Changes to Terms & Conditions:

You can always review the most current version of these Terms on this page.

We reserve the right to update or modify these Terms at any time by posting revisions on our website. It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.

Need More Information?

  • FAQs: Visit our FAQs page for quick answers. or send us a message through our Contact Us page
  • Customer Service Hours: Monday to Friday 9:00 AM - 5:00 PM UK time (GMT/BST)
  • Response Time: We aim to reply to emails within 1 business day.

Contact Information:

Thank you for shopping with Dear Hobbies.